Want better customer service? Carry your DSLR

5 03 2011

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It’s safe to say that carrying your DSLR around, pretending to know what you’re doing, and acting “professional” can have it’s benefits. You can get into random events masquerading as a newspaper photographer, or have people ask you whether or not you shoot for a paper (in which case you can say yes and they’ll say, “oh that’s nice”) but does having a DSLR out at a restaruant result in better service?

“The last thing employees want to see when they’re delivering a substandard product or service is a shutterbug. If they think you might take a snapshot, or a video, of their incompetent actions, they’re far likelier to do the right thing. The presence of a camera alone is often enough,” according to Christopher Elliott, writer from mintlife.com.

It would be interesting to try this out and see if the service is actually improved.

(via Petapixel)


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