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Ejl: fixing refs

SIPOC is a six sigma tool. The acronym SIPOC stands for Suppliers, inputs, process, outputs, customers. A SIPOC is completed most easily by starting from the right (‘Customers’) and working towards the left.

For example:

<li>Suppliers – grocers and vendors</li>
<li>Inputs – ingredients for recipes</li>
<li>Process – cooking at a restaurant kitchen</li>
<li>Outputs – meals served</li>
<li>Customers – diners at a restaurant</li>

A number of six sigma SIPOC references are available, including <ref> []</ref> and <ref>Open Source Six Sigma, []OSSS Process Management Manual at</ref>.

(Via Wikipedia – New pages [en].)

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