Category Archives: Service Alert

ProQuest Maintenance Window This Weekend

From 10pm Saturday, July 10, to 6am Sunday, July 11, 2010, ProQuest databases will be unavailable due to scheduled vendor maintenance. The following databases are affected:
– American Periodicals Series Online
– Criminal Justice Periodicals Index
– Dissertations & Theses (ProQuest)
– Ethnic NewsWatch
– GenderWatch
– New York Times Historical

Library Outage Update May 12

On Wednesday, May 12, 2010, the library catalog, My Library Account, off-campus access to databases, and OhioLINK and local requesting will experience brief, intermittent outages between 11:00 a.m. and 3:00 p.m as part of the server upgrade. The University Libraries regrets the inconvenience. We hope to have complete restoration of service with no further interruptions this afternoon.

If you experience any problems with your account, placing holds, or requesting materials through OhioLINK, please notify the Jerome Library circulation desk by calling 419-372-2051 or e mailing circdesk@bgsu.edu. For alternate access to the research databases, please contact the Research & Information Desk for assistance.

Library catalog and database access is restored!

The library’s catalog server is back online after its move today, and the library’s catalog, off-campus access to databases, and OhioLINK and local requesting are functioning normally.

If you experience any problems placing holds or requesting materials through OhioLINK, please notify the Jerome Library circulation desk by calling 419-372-2051 or e mailing circdesk@bgsu.edu. If you experience problems accessing library databases, please contact Amy Fry, the Library’s Electronic Resources Coordinator, at afry@bgsu.edu, or call the Research & Information Desk at 419-372-2361.

Library services outage May 11

UPDATE: See the newest update of May 12 here.

On Tuesday, May 11, 2010, the library’s catalog server will be offline as it moves to its new home in Hayes Hall. As a result, the library’s catalog, off-campus access to databases, and OhioLINK and local requesting will be unavailable beginning at 7:00am that day. Please be aware of the following details:

  • The BGSU Libraries Catalog will be unavailable on May 11. You will still be able to find call numbers for books owned by BGSU and Firelands libraries by searching the OhioLINK catalog.
  • Off-campus access to research databases will be unavailable on May 11. However, many databases, including EBSCO databases, will be available on campus through the OhioLINK databases list. For alternate access needs, please contact the Research & Information Desk for assistance.
  • OhioLINK and local requesting will be unavailable on May 11.

Patrons will still be able to check out items on May 11. Other services will become available as soon as the server move is complete. The Libraries are working with Campus ITS to minimize the extent and impact of this downtime, but please be aware that it may continue past 5:00pm if necessary.

Early morning OhioLINK outage

Friday morning, April 30, between 4:00am and 4:30am, OhioLINK will be taking some of its resources offline for server maintenance. The OhioLINK catalog, databases, Electronic Book Center, digital video resources, and other services may be impacted during this time.

OhioLINK catalog and ebrary maintenance this weekend

Two library resources will be undergoing vendor maintenance this weekend, resulting in brief interruptions to access.

The ebook platform ebrary may be unavailable at times between midnight and 2:00am on Saturday, April 24 as the vendor performs system maintenance.

The OhioLINK central catalog will be unavailable from 9:00pm-10:00pm on Saturday, April 24, due to software upgrades. OhioLINK requesting will also be unavailable during this time.