Where CMC technology was needed
Using the case study of the Alfred Trauma Team Training Program from Australia to India and Sri Lanka, computer mediated communication would have better prepared the team for the major challenge of sharing their team based trauma reception and resuscitation program with the variety of participants from underdeveloped programs in India and Sri Lanka. There were major cultural barriers for information sharing for the team when they first started the program. It took time to get the information to the nine different sites and 26 different participants in India and Sri Lanka, and if computer mediated communication would have been utilized first to distribute the trauma reception and resuscitation information, then there would have been more time for skill development and mastery. Some kind of a PDF or an online website could have been used to distribute the information that the people of the Alfred Program wanted the trainees to know so that they could have studied the information on their own in advance,
and not learn it on the spot.
Another example of how computer mediated communication could have been used to help alert and prepare people before and after a disaster was the case of the Latino Survivors on the Gulf Coast after Hurricane Katrina. DeAnne K. Hilfinger-Messias followed and studied the social networking that went on during the aftermath of the Hurricane Katrina disaster in Latino groups. She noted, “there was a significant role in social networking by word-of-mouth to gather information, make decisions, and access resources” (Messias 2012). Here, she followed different subgroups for six months after the hurricane, and discovered just how difficult it was for them to receive aid and attention due to poverty, lack of transportation, and marginalized status of being immigrant. These structural barriers lead to the social networks that developed within these Latino communities to receive aid and resources. Messias contends that shared nationality, language and a sense of collective commitment lead to the word-of-mouth development of these networks (Messias 2012).
Of course, this was in the six months after the 2005 Hurricane Katrina disaster, and Facebook was still debuting. There were no IPod touches, no 4G networks. Anyone of these technological advances could have given these Latino networks the information and resources that they struggled to find and receive during the aftermath. Nothing more than interpersonal communication and senses of necessity and Latino heritage were how these people survived, and they would have absolutely benefited from having technological resources to access.