An interruption in electrical power on Saturday evening resulted in the UL homepage going down. ITS is working hard to resolve the issue, but it’s possible that it will be unavailable through Monday. The good news is that most of our resources (including the catalog & databases) are still available. As an emergency stop-gap, we’ve created a [...]
Entries Tagged as 'Service Alert'
Emails about RefWorks logins
May 4th, 2012 · No Comments · Service Alert
Have you gotten an e mail from RefWorks that looks like this? Dear RefWorks User, We have changed your RefWorks login name to match the email address on your account. Your new login name is: [username]@bgsu.edu RefWorks is making changes to accounts with duplicate usernames. If there were two accounts in the RefWorks system with [...]
Tags:
Changes coming to first floor computing in Jerome
May 3rd, 2012 · No Comments · Service Alert
Beginning tomorrow, May 4, the first floor computing area in Jerome Library will be getting some upgrades! Many computers around the Research & Information Desk will be unavailable as they are replaced with newer machines. If you have trouble finding a computer around the Research & Information Desk, please remember that additional computers are available [...]
Tags:
Problems with OhioLINK websites resolved
April 27th, 2012 · No Comments · Service Alert
On Friday morning, April 27, OhioLINK experienced problems with its servers, affecting access to OhioLINK resources and services. As of 11:45am, April 27, the problems have been resolved and all resources and services have been restored.
Tags:
Brief internet outages expected between 1am and 6am 4/27
April 26th, 2012 · No Comments · Service Alert
Due to scheduled ITS maintenance on the campus internet connection, library services that depend upon the campus internet connection, including remote access, will experience intermittent brief outages between 1 am and 6 am on Friday, April 27th. Services should be restored within a few minutes of these intermittent interruptions, so if you experience trouble connecting [...]
Tags:
Problems importing records from the OhioLINK catalog to RefWorks
April 21st, 2012 · No Comments · Service Alert
We are experiencing problems with the standard method of importing records from the OhioLINK central catalog to RefWorks. As a workaround until the problem is resolved, users may look up their OhioLINK items in the WorldCat catalog (from OCLC FirstSearch) and either export from there to RefWorks, or export as text and import the text [...]
Tags:
Intermittent EBSCO outages resolved
March 27th, 2012 · No Comments · Service Alert
Update 3/28/12: EBSCO outages have been resolved. Please contact the Research & Information Desk if you have continued problems connecting. You may have noticed that there is trouble connecting to the EBSCO platform today. Outages have been reported statewide, and may be related to maintenance EBSCO has been performing on its servers. If you experience [...]
Tags:
Find it! downtime Saturday, 3/24
March 23rd, 2012 · No Comments · Service Alert
Serials Solutions, provider of Summon and our full-text linking software (Find it!), will be offline to install emergency upgrades from 8pm-9pm on Saturday, March 24. Users will still be able to search Summon, but full-text linking from Summon to library e-journals and databases, as well as full-text linking between databases, will not be functional during [...]
Tags:
Brief library system outage January 5
January 3rd, 2012 · No Comments · Service Alert
Between 9:00am and 11:00am on Thursday, January 5, 2011, the library catalog, My Library Account, off-campus access to databases, and OhioLINK and local requesting will be unavailable as we upgrade our catalog software. Alternate on-campus access to many, but not all, of our research databases will be available through the OhioLINK website during this time. [...]
Tags:
Brief EJC outages October 6
October 5th, 2011 · Comments Off · Service Alert
The OhioLINK Electronic Journal Center will experience brief periods of downtime on Thursday, October 6, 2011, between 9:30am and 11:00am. OhioLINK will be upgrading the server in order to improve the overall performance and integrity of this database of nearly 10,000 full-text journals. If you have trouble connecting to the full text of a journal [...]
Tags:


